Terms of Service
1. Scope and Provider
These Terms of Service (the “Terms”) apply to the use of the website stript.io and the software “Stript” (desktop application and local web application), provided by:
Dr. Ingo Glaser, sole proprietor (Einzelunternehmer)
KrumbacherstraĂźe 8, 80798 Munich, Germany
(the “Provider”, “we”)
These Terms govern the license and usage relationship between you and us. The purchase contract for the paid tier, by contrast, is concluded with our Merchant of Record, Lemon Squeezy (see Section 4).
2. Service Description
2.1 What Stript is
Stript is software that helps you automatically detect personal and other sensitive data in your documents and replace it with placeholders (pseudonyms) before you use the text with artificial-intelligence tools (e.g., large language models). Using a locally stored mapping table, the placeholders can later be mapped back to the original data (de-anonymization). Your documents are processed exclusively on your own device (local-first).
2.2 Definitions (pseudonymization vs. anonymization)
To avoid misunderstandings, we clarify:
- Pseudonymization within the meaning of Art. 4(5) GDPR means replacing identifying information with placeholders such that the data can no longer be attributed to a specific person without the use of additional information (here: the locally stored, encrypted mapping table). Pseudonymized data remains personal data under the GDPR.
- Anonymization means the irreversible removal of the link to a person, so that re-identification is practically impossible. Anonymized data is no longer subject to the GDPR.
Technically, Stript performs pseudonymization, because the link to the original data remains reversible via the mapping table. Where the term “anonymization” is used in our product communication, it refers to this process of automated detection and pseudonymization. Whether the output you produce is “anonymous” in a data-protection sense depends on the individual case, the document, and your further use, and is not warranted by us.
2.3 No guarantee of results and user responsibility
Stript strives for the highest possible detection accuracy. Complete, error-free, or 100% detection of personal or sensitive data is technically impossible and is expressly not guaranteed. Both undetected data (false negatives) and incorrectly flagged content (false positives) may occur. Stript is a supporting tool and is no substitute for legal review or your own careful checking.
You remain responsible for the documents you process and for their further use. In particular, you are obliged to review the output before disclosing it to third parties (e.g., AI services). To the extent you process personal data, you remain the data controller within the meaning of the GDPR. You are also responsible for the legality of the documents you process.
2.4 Newsletter
Signing up for our newsletter is free and voluntary. After confirming your subscription through the double opt-in process, you will receive occasional product news about Stript and practical content on data protection and the use of AI. You may unsubscribe at any time using the link in each newsletter issue or by contacting us. Further details are available in our Privacy Policy.
2.5 Tiers
- Free Evaluation: one verified email identity may activate one Free Evaluation with a total of 5 successfully processed new documents on one active device. The allowance does not reset monthly. All current single-device desktop features are included, including format-preserving export and restoration, mapping exports and destruction certificates, processing-log and compliance exports, detection rules, custom entity categories and labels, and detection profiles. Bundled sample documents do not consume the allowance. Failed or cancelled attempts do not consume a document. An interrupted attempt can be retried for the same document. Once a document has been successfully processed, deleting it does not refund the allowance. Re-detection, anonymization, restoration, and export of an already processed document remain available without consuming another document. No password, account dashboard, or payment card is required.
- Stript Pro (paid): €49 per month or €470 per year. Pro removes the limit for new documents while the subscription entitlement is active and includes email support. We usually respond within two business days. Product feedback and feature requests from Pro users receive priority consideration. This does not guarantee implementation, inclusion in the product roadmap, or any delivery date. All other current single-device desktop features are already included in the Free Evaluation. Activation is via a license key emailed automatically after purchase. No separate Stript password or account dashboard is required. The Pro license is limited to one activated device as described in Section 3.
- Enterprise (upcoming): Enterprise is not yet a generally available product. It is planned to launch during Q3 2026 with custom terms and pricing. Capabilities described as upcoming on the pricing page are roadmap information and are not part of the current desktop license unless separately agreed in writing.
Existing installations updated from the previous monthly model receive five fresh Free Evaluation documents. Documents processed before that update remain usable and do not consume the new allowance.
2.6 Free Evaluation activation and online verification
Email verification is required to activate the Free Evaluation. Activation takes place before a real document is selected or loaded and is independent of document processing. No document content or document-derived information is transmitted during activation. Stript does not make an online request for each document.
To activate, you must select the checkbox accepting these Terms, acknowledge the Privacy Policy, request a verification link, and confirm the link. The Free Evaluation license agreement is concluded when the verification is completed and Stript issues the evaluation grant. We record the accepted Terms version, Privacy Policy version, locale, and time of acceptance. The plan-change notice shown to existing users is informational. Acknowledging that notice is not contractual consent.
The evaluation grant permits offline processing of new evaluation documents for up to 30 days after successful online verification. Stript may renew the grant at startup when a connection is available. If no successful grant verification has occurred for more than 30 days, only the start of another new evaluation document is paused. A brief connection renews access to the remaining allowance. Existing documents, samples, restoration, anonymization, export, and local data access remain available.
The Free Evaluation may be active on one device at a time. A normal transfer requires the old device to synchronize its confirmed count and issue a single-use transfer code. The new device must verify the same email address. The old grant is then revoked and the confirmed remaining allowance moves to the new device. If the old device is lost or wiped, verification of the same email address can revoke it, but credits that cannot be confirmed are not restored automatically. An offline old device may remain usable only until its existing grant expires.
3. Rights of Use / License
Upon provision of the software, we grant you a simple, non-exclusive, non-transferable, and non-sublicensable right to use Stript within the scope of the selected tier and these Terms. In the paid tier, this right applies for the duration of the active subscription.
The following are in particular not permitted: passing on, selling, renting, or publishing license keys, circumventing technical usage or license restrictions, and reverse engineering, decompiling, or disassembling the software, except where permitted by mandatory law (e.g., § 69e UrhG).
The license for the paid tier is bound to one device (one concurrent activation per license key). You can switch devices at any time by removing the license from the previous device in the application’s settings and then activating it on the new device. Pro activation and entitlement renewal require online license verification. The software attempts renewal when the signed Pro token is missing or more than three days old. Continued unlimited processing of new documents requires at least one successful Pro verification within every 30-day period. If no Pro verification can be completed for more than 30 days, unlimited new-document processing is paused until the next successful Pro verification. Existing Pro documents and their workflows remain available. Any remaining Free Evaluation allowance is unaffected, and cancelling Pro does not consume that allowance retroactively.
Free Evaluation grants and Pro entitlement tokens are separate signed permissions. Verifying or renewing one does not verify or renew the other.
4. Conclusion of Contract and Payment via Lemon Squeezy (Merchant of Record)
The paid tier is sold via our payment provider Lemon Squeezy as “Merchant of Record” (seller / reseller). This means:
- The purchase contract for the paid tier is concluded between you and Lemon Squeezy, not with us. “Lemon Squeezy” refers to Sold through Link, LLC (formerly Lemon Squeezy LLC), 222 South Main Street, Suite 500, Salt Lake City, Utah 84101, USA. Lemon Squeezy’s Buyer Terms, including the refund and withdrawal provisions contained therein, apply additionally to the purchase (lemonsqueezy.com/buyer-terms).
- Payment processing, invoicing, and the collection and remittance of any applicable VAT/sales tax are handled by Lemon Squeezy. The prices shown during checkout and the tax applicable thereon are determined and displayed by Lemon Squeezy according to your country.
- Refunds and chargebacks are handled via Lemon Squeezy.
- We, by contrast, provide you with the software license under these Terms and deliver the license key.
5. Term, Renewal, and Cancellation of the Subscription
The subscription to the paid tier runs for the selected billing period (monthly or annually) and automatically renews for the same period unless cancelled beforehand. Cancellation or management of the subscription is carried out via the customer portal provided by Lemon Squeezy, accessible directly at stript.lemonsqueezy.com/billing or via app.lemonsqueezy.com/my-orders. In the application, you can find it in Settings under “Manage Subscription”. Once cancellation takes effect, or after the paid period expires, unlimited processing of new documents ends. Documents processed while Pro was active remain usable, including restoration and export, and any unused Free Evaluation documents remain available. Documents processed under Pro do not consume that allowance retroactively.
6. Right of Withdrawal for Consumers
6.1 Principle (Merchant-of-Record setup)
Because the purchase contract is concluded with Lemon Squeezy as the seller (Section 4), any statutory right of withdrawal, and the obligation to provide an electronic withdrawal function (“withdrawal button”, § 356a BGB), is governed primarily by Lemon Squeezy’s terms and is owed to you by Lemon Squeezy. The consent required under § 356(6) BGB for immediate performance of the contract (see Section 6.2) is obtained during Lemon Squeezy’s checkout process.
6.2 Precautionary withdrawal instruction (in case of a direct contract with us)
The following instruction applies as a precaution in the event that, in an individual case, a paid contract is concluded directly with us (Dr. Ingo Glaser) as the trader. In the standard Merchant-of-Record setup (Section 6.1), Lemon Squeezy is your contractual partner.
Right of withdrawal. You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of conclusion of the contract.
To exercise your right of withdrawal, you must inform us (Dr. Ingo Glaser, KrumbacherstraĂźe 8, 80798 Munich, E-Mail: [email protected]) by means of a clear declaration (e.g., a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached model withdrawal form (Section 6.3), but this is not mandatory. To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period expires.
Consequences of withdrawal. If you withdraw from this contract, we shall reimburse you all payments received from you without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal.
Premature lapse of the right of withdrawal (digital content). For the supply of digital content not delivered on a tangible medium, your right of withdrawal lapses if you (1) have expressly consented to us beginning performance of the contract before the withdrawal period expires, (2) have confirmed your awareness that, by giving this consent, you lose your right of withdrawal upon the beginning of performance, and (3) we have provided you with confirmation pursuant to § 312f BGB (§ 356(6) BGB). The declaration required for this reads:
“I expressly request that you begin providing the license key or digital content before the withdrawal period expires. I am aware that I lose my right of withdrawal upon the beginning of performance of the contract.”
6.3 Model withdrawal form
(If you want to withdraw from the contract, please complete and return this form.)
To: Dr. Ingo Glaser, KrumbacherstraĂźe 8, 80798 Munich, E-Mail: [email protected]
I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods () / the provision of the following service ():
– Ordered on () / received on ():
– Name of consumer(s):
– Address of consumer(s):
– Date:
– Signature of consumer(s) (only for notification on paper)(*) Delete as appropriate.
7. Warranty / Liability for Defects in Digital Products
To the extent that you are a consumer and the matter concerns a paid digital product, the statutory provisions on the supply of digital products (§§ 327 et seq. BGB) apply, in particular regarding liability for defects (§§ 327d et seq. BGB) and the obligation to provide necessary updates (§ 327f BGB). These statutory rights are not restricted by these Terms. The absence of a guarantee of results described in Section 2.3 concerns the inherently incomplete nature of detection performance and does not constitute an exclusion of statutory warranty rights.
8. Limitation of Liability
(1) We are liable without limitation for damages arising from injury to life, body, or health, for intent and gross negligence, for fraudulently concealed defects, within the scope of a guarantee assumed by us, and under the Product Liability Act (Produkthaftungsgesetz).
(2) In the case of simple (slight) negligence, we are liable only for the breach of a material contractual obligation (cardinal obligation), an obligation whose fulfillment is essential to the proper performance of the contract and on whose observance you may regularly rely. In such a case, liability is limited to the foreseeable damage typical of the contract at the time of conclusion.
(3) Otherwise, liability for simple negligence is excluded.
(4) The above limitations of liability do not apply to liability under Section 8(1) and leave mandatory statutory rights, in particular the warranty rights under Section 7, unaffected.
9. Local Processing / Data Backup
Because Stript processes all documents locally on your device, the IT security of your device environment and the backup of your data and the local mapping table fall within your area of responsibility. Our responsibility within the scope of statutory liability under Section 8 remains unaffected.
10. Intellectual Property
Stript and all associated materials (software, documentation, website content, trademarks) are protected by copyright and trademark law. Beyond the rights of use granted in Section 3, no rights are transferred. Reproduction or redistribution without express permission is not permitted.
11. Data Protection
The processing of personal data is governed by our Privacy Policy.
12. Consumer Dispute Resolution
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG).
13. Changes to These Terms and the Digital Product
We may amend these Terms and change Stript with effect for the future where permitted by the contract and applicable law and where there is a valid reason, such as a change in law or case law, security requirements, technical development, or a change in the services. Changes will not create additional charges without your agreement.
We will inform you clearly and comprehensibly of material changes. Where a change impairs a consumer’s access to or use of a digital product, we will provide the information within a reasonable period before the change on a durable medium where required, including the characteristics and timing of the change and the consumer’s applicable rights. Mandatory rights under § 327r BGB, including any right to terminate, remain unaffected. Merely acknowledging an informational notice in the application records receipt of that information and is not contractual consent.
14. Final Provisions
- The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, mandatory consumer-protection provisions of the country of your habitual residence remain unaffected.
- No exclusive place of jurisdiction is agreed with consumers. The statutory places of jurisdiction apply.
- The contract language is German. This English version is provided for convenience. The current text of these Terms is available on this website.
- Should individual provisions of these Terms be invalid, the validity of the remaining provisions shall remain unaffected. Invalid provisions are replaced by the statutory rules (§ 306 BGB).
Last updated: 15.07.2026